Shipping & Returns Policy - Doctor Fox
At Doctor-Fox.com, we strive to make your experience as smooth and convenient as possible. Whether you’re ordering a prescription or over-the-counter medications, here’s everything you need to know about our shipping and returns process:
Shipping Information:
- Fast & Secure Delivery: We offer reliable and discreet shipping options to ensure your order arrives on time and in perfect condition.
- Processing Time: Orders are processed within 1-2 business days. Please note that processing times may vary during high-demand periods.
- Shipping Time:
- Standard Shipping: Uk to Uk Next day Delivery Avaible
- Expedited Shipping: 1-3 business days (additional fees may apply)
- Shipping Fees: We offer free standard shipping on orders over £200 ! For orders below that amount, a small shipping fee will apply. Exact charges will be calculated at checkout.
- Track Your Order: Once your order is shipped, you will receive a tracking number so you can follow your package every step of the way.
Returns & Exchanges:
We want you to be completely satisfied with your purchase. If you’re not happy for any reason, here’s how we can help:
- Returns for Unopened Items: If you receive an item that is unopened and in its original condition, you can return it within 30 days for a full refund or exchange.
- Damaged or Defective Items: If your order arrives damaged or defective, please contact us within 7 days of receipt, and we will gladly assist with a replacement or refund.
How to Return an Item:
- Contact our customer service team at Info@doctor-fox.com to initiate your mailto:Info@doctor-fox.comreturn.
- Provide your order number, a description of the issue, and any photos if applicable (for damaged or defective items).
- Our team will send you instructions for returning the item.
Note: Please ensure that returned items are properly packaged to avoid damage during transit.
Questions:
We’re here to help! If you have any questions or need assistance, feel free to reach out WhatsApp or Email
Thank you for choosing Doctor-Fox.com – your trusted online pharmacy UK!
