Shipping & Returns Policy - Doctor Fox

At Doctor-Fox.com, we strive to make your experience as smooth and convenient as possible. Whether you’re ordering a prescription or over-the-counter medications, here’s everything you need to know about our shipping and returns process:

Shipping Information:

  • Fast & Secure Delivery: We offer reliable and discreet shipping options to ensure your order arrives on time and in perfect condition.
  • Processing Time: Orders are processed within 1-2 business days. Please note that processing times may vary during high-demand periods.
  • Shipping Time:
    • Standard Shipping: Uk to Uk Next day Delivery Avaible
    • Expedited Shipping: 1-3 business days (additional fees may apply)
  • Shipping Fees: We offer free standard shipping on orders over £200 ! For orders below that amount, a small shipping fee will apply. Exact charges will be calculated at checkout.
  • Track Your Order: Once your order is shipped, you will receive a tracking number so you can follow your package every step of the way.

Returns & Exchanges:

  • We want you to be completely satisfied with your purchase. If you’re not happy for any reason, here’s how we can help:

    • Returns for Unopened Items: If you receive an item that is unopened and in its original condition, you can return it within 30 days for a full refund or exchange.
    • Damaged or Defective Items: If your order arrives damaged or defective, please contact us within 7 days of receipt, and we will gladly assist with a replacement or refund.

How to Return an Item:

    1. Contact our customer service team at Info@doctor-fox.com to initiate your mailto:Info@doctor-fox.comreturn.
    2. Provide your order number, a description of the issue, and any photos if applicable (for damaged or defective items).
    3. Our team will send you instructions for returning the item.

    Note: Please ensure that returned items are properly packaged to avoid damage during transit.

Questions:

    1. We’re here to help! If you have any questions or need assistance, feel free to reach out WhatsApp or Email 

      Thank you for choosing Doctor-Fox.com – your trusted online pharmacy UK!